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Ireland – IT services: consulting, software development, Internet and support – Support and Maintenance of NTA Dedicated Standalone ServiceNow Instances

National Transport Authority_1149 · Dublin, Ireland Closes in 30d

Summary

The National Transport Authority (NTA) is seeking tenders from suitably qualified and experienced ServiceNow Elite Partners for the provision of support, maintenance, development, licensing, hosting and associated professional services for the Authority’s dedicated standalone ServiceNow instances. The successful Tenderer will be required to provide a comprehensive managed service covering platform support and maintenance, system administration, configuration and development services, upgrades and releases, incident and problem management, security and governance, reporting, training, licensing management, integrations with third-party systems and transition services. The contract will support the ongoing operation, maintenance and enhancement of the NTA’s ServiceNow environment and facilitate future platform developments and service improvements. The Services may include the provision…

How to bid

1. Open the official notice on TED (684805-2026) and download the procurement documents linked there — the full specification, award criteria and any lots.
2. Check you can take part: this is an open procedure for services, so review the selection criteria (turnover, references, certifications) before investing time.
3. Submit through the buyer's e-procurement portal before 5 November 2026, 12:00 CET. Late submissions are rejected automatically — set a reminder a week ahead for questions and a day ahead for upload.

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